Returns & FAQ
Last updated: November 10, 2026. Returns: our patterns are digital PDF downloads. They are delivered instantly by email after purchase, and they cannot be returned once downloaded, except if the file is defective. If your file is defective, please contact us at imadosimad12@gmail.com and we will arrange a replacement or a refund. Please check your email address carefully at checkout, and check your spam folder if your download email does not arrive. Frequently asked questions: How do I get my pattern? After your payment is confirmed, your PDF pattern is delivered instantly by email and is available to download. What language are the patterns in? Our patterns are in English, with US crochet terms. What do I need to make them? You will need yarn, a hook, fiberfill, and basic stitches. How long does a pattern take? Most of our patterns are designed for confident beginners and can be finished in an evening. Can I sell finished items I make? Yes. You may sell finished items made from our patterns in small batches. Please give credit: Pattern by Lolo Crochet. Please do not copy, share, or resell the PDF files themselves. I need help with my order. Please email us at imadosimad12@gmail.com and we will be happy to help.